Business 100 – 2017

Jim McCann/1-800-Flowers.com

Jim McCann is a successful entrepreneur, business leader, author, media personality, and philanthropist whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-Flowers.com, which he has grown into one of the world’s top gifting companies.

Jim’s willingness to embrace new technologies has enabled him to stay at the forefront of consumer and social trends. He has expanded his company’s offerings to become a leading player in the gift baskets business, including brands like Harry & David, Cheryl’s, The Popcorn Factory, and 1-800-Baskets.com. His focus on customer engagement has enabled the organization to stake out an industry leading position in social and mobile commerce, earning numerous awards for its initiatives in these exciting new business areas.

A third-generation Irish American with roots in Armagh and Limerick, Jim is chairman of 1-800-Flowers.com, non-executive chairman of Willis Towers Watson, and director for Scotts Miracle-Gro and International Game Technology, as well as for several non-profit organizations.